Dentists in have returned more than £900 million to the government over the past two years after failing to deliver the full amount of dental care promised under the (NHS).
According to analysis of NHS financial accounts, around £450 million was returned in 2024–25, while nearly £480 million was handed back the previous year. The figures indicate that roughly £1 out of every £7 paid to dentists was reclaimed due to underperformance on NHS contracts.
Under NHS agreements, dental practices commit to providing a specific amount of NHS care each year. If they deliver less than 96% of the contracted services, the NHS recovers part of the funding the following year.
Despite record funding allocated to NHS dentistry, many patients continue to struggle to secure appointments. Surveys show that more than one in five people cannot access dental care when they need it.
Many dentists have shifted their focus to private treatment, where earnings can be significantly higher than NHS rates. The says the current dental contract, which is about 20 years old, makes it difficult for dentists to remain financially viable while providing NHS care.
Chair of the association, , said some dentists actually lose money when treating NHS patients.
Meanwhile, patients across the country are feeling the impact.
One patient, 27-year-old Nikita Jenkins from , said she had been unable to see an NHS dentist for 14 years and was forced to pay privately for treatment for her children.
Local waiting lists in her area reportedly stretch up to seven years, leaving families with few options.
“Dentistry feels like a luxury rather than a necessity because it’s so difficult to access,” she said.
Patient advocacy group says the situation disproportionately affects low-income and vulnerable groups, many of whom cannot afford private care.
The UK government says steps are being taken to improve access. These include increasing payments for NHS dental work and offering £20,000 incentives to dentists willing to work in areas with the greatest shortages.
, Minister for Health and Social Care, acknowledged the progress but said more reforms are needed to address the root causes of the crisis.
Authorities are also preparing broader changes to the NHS dental contract to improve patient access in the coming years.

