Uber Eats drivers in Australia reveal dissatisfaction as some claim to be making minimal profits or even losing money on low-paying delivery jobs. Drivers express frustration over alleged changes in the pay scale, with concerns raised about the impact on earnings and the wear and tear on their vehicles.
Uber Eats drivers in Australia are shedding light on their earnings, with some asserting that low-paying delivery jobs are resulting in minimal profits or losses. Expressing dissatisfaction, drivers raise concerns about the alleged implementation of a new pay structure by Uber, questioning its impact on their income and the overall sustainability of the service.
One driver, Kevin, shared details of a recent offer he received, highlighting the challenges drivers face with offers covering 25.8 kilometers and 38 minutes for a meager $14.65. Many drivers subscribe to a “dollar per km” rule to ensure profitability after fuel costs, but recent changes have left them questioning the viability of their earnings.
Amid speculation about a new payscale, drivers are questioning whether the adjustments ensure minimum wage and if the wear and tear on their vehicles is justified. Uber denies implementing a new fare structure, attributing the confusion to mistakenly sent outdated fare changes in responses to driver queries.
James, an Uber Eats driver for 18 months, noted a significant shift in payment offers, prompting drivers to question the fairness of the revised system. According to Uber’s response, the new fare structure bases pay on time worked rather than distance, a change that some drivers find disadvantageous.
Uber clarified that the fare calculation has not changed since its update in 2020, emphasizing that earnings for Uber Eats deliveries are determined by both time taken to complete a trip and the distance traveled. The company acknowledged a recent issue in communication, where outdated language mistakenly referred to changes made in 2020, causing confusion among drivers. Uber is actively addressing and rectifying this error to ensure accurate information is conveyed to affected drivers.