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Tourists face two years in Bali jail over salon fees

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Two women are facing two years in jail for allegedly attacking nail salon staff in Bali.

The women, identified by local media as Andrea CW, 37, from London, and Chansler A, 37, from New York, were recently arrested when trying to board a flight to Thailand.

It’s been alleged the pair, who were on holiday on the popular island, assaulted staff of the Ombre Nail Salon in Kerobokan over a misunderstanding about payment.

According to local publication, Coconuts, police said the women had gone to the salon for a body treatment but did not have enough money to pay for it. They then allegedly became angry when the staff tried to charge them for the service.

The women were taken to the Badung Police Station for questioning.

“We are still investigating the case,” Badung Police spokesman Jansen Aviatus Panjaitan said in a statement issued this week.

CCTV footage shows US woman Chansler, who is wearing a bucket hat, talking to a staffer before the pair appear in a tug-a-war battle over cash.

The staffer behind the counter can be heard yelling, “you have to pay”.

Chansler is then seen falling backwards and crashing into a table after forceful pulling what appears to be money.

Andrea, from the UK, then appears and steps in, screaming at the member of staff as she holds her arms: “Relax, I am trying to give you the money! Relax yourself, understand?!”

“Let me tell you something. I am trying to be reasonable. I asked you several times to let me outside. I ran outside to get money. You don’t know what I’m going outside for. Why were you trying to hold me hostage?”

The manager of Ombre Nails Studio said: “These customers came and asked for treatment in our studio and they were informed about the prices and everything, but at the end they refused to pay the amounts.”

“They blackmailed us that if we kept asking them to pay, they will leave a bad review, and they started to verbally abuse our staff,” the manager alleged.

“All proof was recorded and is being handled by our lawyer, and we submitted a report to police last night.”

The manager further alleged the two women attempted to take money from in the cashier and “caused some physical injury and mental shock to our staff”.

“We needed to catch them so they can at least apologise to our staff. Some of them are still trembling and crying until today.”

The tourists were arrested by police while they were trying to board a plane to Thailand at the Ngurah Rai International Airport on December 16.

“The two perpetrators entered the immigration area and queued at the counter at around 5.30pm,” Ngurah Rai Immigration officer Gilang Danurdara said.

“They looked suspicious because they were wearing hats and masks. There was an attempt to deceive.”

According to The Daily Mail, immigration officials said they matched the women’s faces to the CCTV video circulating online before handing them to the police.

“The pair were actually planning to stay in Indonesia until December 22. They were scheduled to visit Pulau Dewata, but they decided to leave on December 16 following the incident at the salon,” Badung Police Chief Kompol I Made Pramasetia said.

Andrea and Chansler were facing charges for violating Section 1, Article 351 of the Indonesian Penal Code, which states that “maltreatment shall be punished with a maximum imprisonment of two years and eight months”.

The publication reported they will also be charged under Article 335 or “forcing others to do something”, which carries a maximum prison sentence of one year.

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Serendib News is a renowned multicultural web portal with a 17-year commitment to providing free, diverse, and multilingual print newspapers, featuring over 1000 published stories that cater to multicultural communities.

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