The Department of Immigration and Emigration has announced that its computer systems have been fully restored, allowing passport services to resume normal operations. Both the main office in Battaramulla and the department’s regional offices are now fully operational after experiencing disruptions in recent days.
The department confirmed that all pending applications and ongoing processing will continue without further delays, and staff are ready to assist the public with passport renewals, new applications, and other related services. Citizens visiting the offices are encouraged to follow standard procedures and check for any updates on working hours before attending.
Officials expressed appreciation for the public’s patience during the system downtime and assured that measures have been taken to prevent similar interruptions in the future. The restoration of the IT system marks a return to normalcy, ensuring that essential immigration services across the country are now fully accessible.

