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China recently opened what is considered the world’s first completely automated “Robot Mall” in the country’s technology capital of Shenzhen, providing a revolutionary preview of the retail and hospitality future. The pioneering complex uniquely boasts humanoid Robots not just as high-tech commodities for sale but also as the main working staff running its shops, restaurants, and entertainment areas.
Lifelike Robots, serving to enter into conversations with customers, process payments, prepare food and beverages, and even perform live demonstrations of their advanced capabilities, welcome visitors thronging to the vibrant mall. The range of Robots seen and used ranges from complex AI service assistants to highly realistic androids meant for companionship or elderly care and attracts tremendous global attention to this landmark attraction. Inside the shopping mall, Robots serve in two capacities. Some are specifically stationed behind counters to act as baristas, shop assistants, and receptionists, handling customer interactions with impressive accuracy and a near-human touch. At the same time, other sophisticated Robotic designs are showcased as cutting-edge products, ready to be purchased by individuals, companies, and organisations. These range from a varied choice of domestic helper Robots, elders’ companions, customer service Robots, and even entertainment artists.
Most of these systems come with advanced conversational AI, advanced facial recognition capabilities, and adaptive learning systems to enable them to customise engagement entirely to individual customers for a very personal experience.
(Zee News)
