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2023 Ford Transit Custom recalled due to crash-avoidance tech fault

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Ford’s Transit Custom van has been recalled after it was discovered the Advanced Driver Assistance System (ADAS) could malfunction following an incomplete software update.


Ford Australia has recalled 327 examples of its 2023 Ford Transit Custom, due to a failed software update which could cause the van’s advanced driver safety technology to malfunction.

The recall notice, lodged with the Department of Infrastructure, says: “Due to incomplete software update, the Advanced Driver Assistance System (ADAS) may not operate as intended.

“As a result, sensors and cameras yellow warning light will not illuminate in the instrument cluster to assist the driver to detect nearby obstacles or driver errors.

“A loss of safety systems could increase the risk of an accident, causing serious injury to vehicle occupants and other road users.”

Date of recall notice 15 January 2024
Make Ford
Model Transit Custom
Year 2023
Vehicles affected 327
VIN list Click here to download the list of affected VINs
Contact link Click here to contact the manufacturer

A full list of vehicle identification numbers for the 327 vehicles involved in the recall can be found here.

Ford Australia has advised it will contact owners of affected vehicles in writing to make an appointment with their preferred Ford dealer to have the Advanced Driver Assistance System (ADAS) software updated, free of charge.

Owners can also contact Ford’s Customer Relationship Centre for more information by calling 13 36 73.

Jordan Mulach is Canberra/Ngunnawal born, currently residing in Brisbane/Turrbal. Joining the Drive team in 2022, Jordan has previously worked for Auto Action, MotorsportM8, The Supercars Collective and TouringCarTimes, WhichCar, Wheels, Motor and Street Machine. Jordan is a self-described iRacing addict and can be found on weekends either behind the wheel of his Octavia RS or swearing at his ZH Fairlane.

Read more about Jordan MulachLinkIcon



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